Learn why Kaiser patients love Luna
No more driving to the clinic
More time with your therapist
Luna physical therapists can be booked with just a few hours of notice. Because your recovery can’t wait. And neither can we — to welcome you to Luna!
Luna comes to you whenever and wherever it’s most convenient. Scheduling a visit is easy — you can book online or over the phone.
Luna eliminates the paperwork and patient intake and lets you spend more quality time with your physical therapist — and our PTs are the best at what they do.
No more waiting list
Luna physical therapists can be booked with just a few hours of notice. Because your recovery can’t wait. And neither can we — to welcome you to Luna!
No more driving to the clinic
Luna comes to you whenever and wherever it’s most convenient. Scheduling a visit is easy — you can book online or over the phone.
More time with your therapist
Luna eliminates the paperwork and patient intake and lets you spend more quality time with your physical therapist — and our PTs are the best at what they do.
Kaiser patients trust Luna
Pooneet G.
PT is one of those things that when you need it life kinda sucks. Luna makes this super easy with a simple to use app, direct billing to insurance and care within your home at your convenience. I setup my account and someone was at my house the next day. Not sure how they make this service any more amazing than it already is...
The fact that it’s just me and my therapist, in a private setting, really makes a difference. I love the 1:1 time and attention... it helps me get better, faster, without making a multi-hour commitment to drive to the clinic.”
Anthony K.
The people at Luna are very kind and accommodating. When I first called for an appointment, I was able to setup an appointment within a few days. Other places I called could not get me in for several weeks.
“Home is the most comfortable location for me. I don’t have to worry about getting to the clinic, especially when I’m in pain. The service has been fantastic, and now my daughter and husband also use Luna. It’s absolutely perfect.”
Linda F.
Fantastic!! As a mom of 4 kids, I don’t have a lot of extra time to sit in traffic or in waiting rooms. My daughter loved her therapist, who ended up teaching her some new exercises to help with her sport injury. She’s already seeing results!
“I feel like an elite athlete with my own dedicated PT. And, in my experience, having my PT come to my house gets me healed more quickly. Plus my Luna therapist just really cares more about my results.”
“Being able to have appointments later in the evening, after my husband gets home from work, is so much easier. My days are so busy and having treatment when it’s convenient for me and my family is the best.”
Dave Z.
I love that I can get physical therapy at home rather than wasting time going to and from a clinic. They work around my schedule instead of the other way around!
Kent G.
The therapist was very knowledgeable, gave good advice on what to keep in mind as I’m recovering, and also did good massages for parts of my back that are tense. If you’re seeking physical therapy, these folks are really great.
Meet some of our therapists
Emily K.
Doctor of Physical Therapy
Specializes in: Post Operative Rehab, Balance and Fall Disorders, Osteoporosis Rehab
Paul N.
Physical Therapist
Specializes in: Manual Therapy, Spine Care, Post Operative Rehab
Karen K.
Doctor of Physical Therapy
Specializes in: Orthopedics and Sports Medicine, Pelvic Floor
Frequently asked questions
Why Luna for Kaiser Patients?
There’s a simple reason Luna works for Kaiser patients: appointment availability. Network providers have long waitlists. With Luna, your healthcare will never get put on hold, because in-home access to the physical therapy you need comes standard. We offer physical therapy appointments for a flat fee of $125 — without the wait.
Where are Luna therapists seeing patients?
Our therapists are available for in-home physical therapy appointments across the United States. We come to you to make the PT experience as convenient as possible. See our service areas.
When and where can I have my appointment?
Appointments for private physical therapy at home are available 7 days a week, from 6:30 am - 8:30 pm. We make it hassle-free to complete your full course of care by having your Luna therapist come to you. In general, our therapists treat patients at home. See our clinic comparison chart.
Do I need a prescription to see a Luna physical therapist?
You do not need a prescription to start physical therapy. As a Kaiser Permanente patient, you can see a therapist without a referral. We’ll also work with you to communicate your progress with your physician. Read more about prescriptions.
Can I see the same physical therapist every session?
We strive to have a single therapist work with each patient for their entire course of care. In very rare cases, your scheduling priorities may require adjustments, but you’ll always know who is seeing you for your appointment in advance.
Commercial insurance / Self-pay rules
In Ohio, Direct Access rules allow patients to be seen for physical therapy without a prescription. If the patient does not demonstrate progress within 30 days, the patient must be referred to an appropriate healthcare provider.
Medicare rules
Medicare requires a signed plan of care for physical therapy. Your Luna therapist will create a plan of care during your first visit, and the Luna team will work with your doctor to get it approved. You will need a new plan of care established every 90 days or 10 visits whichever is sooner.
