Why partner with Luna
True expertise in the home
Health plans choose Luna for their members because Luna brings high-quality care right to the doorstep. For both Medicare Advantage and Commercial patients, Luna increases adherence to care plans and enables exceptional health and social outcomes when members receive in-home physical therapy. Visits are 45-55 minutes in duration, with the same therapist for every visit. Luna exclusively utilizes licensed physical therapists, not assistants, for these 1:1 visits.
Immediate cost savings
In-home physical therapy, billed under outpatient rates, presents a substantial cost advantage for health plans, being 52% less costly compared to traditional home health. The cost reductions are compelling, while patient care remains uncompromised. Luna’s comprehensive approach includes surgery readiness, surgery avoidance reviews, fall risk assessments, frailty evaluations, and discharge check-ups. These capabilities drastically reduce surgical expenses, lessen readmissions and ED visits, and eliminate other inpatient and outpatient expenses.
More efficient care means better value
With our exceptional clinicians spending more time with members, we witness substantial improvements in fewer visits. This approach results in heightened member engagement, better adherence to care plans, uncompromised quality of care, improved quality scores (Star, HEDIS), more precise risk score predictions, extended self-sufficiency, improved mobility, and a decrease in the overall cost of care. Today, Luna is recognized by CMS as an MIPS “Exceptional Award” provider for both quality and efficiency.
Improved patient satisfaction
Luna patients report a 99.6% satisfaction rate and an NPS of 87. By offering Luna, your members appreciate their health plan more, which improves retention, adherence, and quality scores.
Luna clinical intervention programs
Luna Complete™
Dynamically tailored adherence to care enabling patients to complete their therapy with 80%+ achieving their discharge goals.
Surgical Readiness™
Focusing on effective non-surgical therapy and avoiding unnecessary surgeries, given that 33% of joint surgeries and 50% of spine surgeries are avoidable.
Postoperative Success™
Combining the convenience of in-home with outpatient postoperative care, resulting in 55-70% lower costs than traditional home health.
Fall Safeguard™
Focusing on flexibility to protect from falls and improve safety.
Mobility Empowerment™
Prioritizing Medicare Advantage patients to strengthen mobility, regain independence, and reduce the cost of care.
How it works
Luna has exceptional therapists in your patients’ communities and accepts most major insurances and Medicare.
Convenient support
Expert therapists
A Luna therapist will treat your member at their home via in-person delivery and prescribed in-app exercises.
Your member can book appointments online or over the phone. We’ll confirm their insurance coverage before the first visit, so there are no billing surprises.
We’ll use your members’ clinical needs to match them with a therapist with the right expertise. And your member will work with the same therapist for every appointment.
In-home PT
A Luna therapist will treat your member at their home via in-person delivery and prescribed in-app exercises.
Convenient support
Your member can book appointments online or over the phone. We’ll confirm their insurance coverage before the first visit, so there are no billing surprises.
Expert therapists
We’ll use your members’ clinical needs to match them with a therapist with the right expertise. And your member will work with the same therapist for every appointment.
How patients prefer to receive
physical therapy care
The Luna approach
Members prefer in-home, in-person care
Luna provides access to our broad network of therapists to support your members’ treatments at home. Patients move efficiently through the continuum of care, achieving higher compliance and satisfaction. Members are twice as adherent to care when provided with the convenient and attractive option of in-home delivery, and their willingness to initiate and complete care increases materially (especially for the 55+ age group) compared to limited, virtual-only options.
Comprehensive care, from orthopedic and post-surgical, to specialized programs
In-home physical therapy services effectively address many conditions, including orthopedic and sports injuries, post-surgical rehabilitation, geriatrics, neurologic, vestibular, women’s health, and pelvic floor. In fact, 87% of all outpatient cases can be shifted to the in-home model. Furthermore, we offer personalized programs for your members that are designed around specialized cases, including Diabetes, CHF, CKD/ESRD, Hypertension, and Pain Management.
A complete solution for member health
We build strong connections with members, understanding their health literacy, adherence capabilities, and social health determinants. Acting as a health plan’s attentive eyes and ears, and helpful hands and feet, our approach enhances member health, independence, adherence, and benefit utilization. The results are improved member health status, mobility, exercise capacity, independence, and overall life quality.
us today
Let’s talk about your member needs
Contact us today to discuss your in-home needs and see how we can help.
